If your company is like most, you’ve probably seen a dramatic increase in the use of mobile devices over the past few years. And as more and more employees work remotely, managing these devices has become a challenge.


That’s where mobile device management (MDM) comes in. MDM is a way to centrally manage and secure mobile devices, whether owned by the company or by individual employees.


This guide will show you how MDM can help streamline your company’s remote access needs and improve IT Support. We’ll also cover some best practices for setting up and using MDM. So if you’re ready to get started, read more below:


Mobile Device Management (MDM)


Mobile Device Management (MDM) is an enterprise security solution designed to help organisations manage and secure their employee’s mobile devices. It allows IT departments to customise device settings, restrict usage of specific applications, view which apps are installed on devices, remove application access for users who no longer work for the organisation, and more.


Additionally, MDM solutions can enforce policies and meet corporate information data compliance standards. As mobile device use continues to expand rapidly in business environments, companies must rely on MDM as an efficient way to better control user activity and protect their data.


The Benefits of MDM for Businesses


Mobile device management (MDM) is a valuable tool that can help businesses improve operational efficiency and protect their data. MDM provides a centralised platform that allows organisations to automatically deploy applications and updates to their users’ mobile devices and manage settings, access restrictions, and identities.


This reduces capital expenditure by cutting the need for on-premises infrastructure while also providing security features such as remote wipe capability and application control that protect businesses from malicious activities.


MDM also offers reports and analytics on mobile usage, allowing companies to create better strategies that increase productivity. With its proactive protection features and centralised operation automation, MDM helps to maximise the potential of a business’s teams and resources, making it an invaluable asset for modern organisations.


How to set up MDM with IT support


Establishing mobile device management (MDM) within an organisation is crucial to securing corporate data and ensuring employee safety. It involves configuring permissions and settings to enable access to critical files while protecting against malicious threats and unauthorised access. For optimal security, integrating MDM with IT support can provide additional oversight over devices connecting to the system, allowing for greater control over any potential risks.


This involves authorising necessary policies and programs, identifying vulnerabilities across each device, and eliminating them accordingly. With specialised IT support that caters to MDM-specific challenges, organisations can unleash their digital capabilities – feeling secure from outside risks and satisfied knowing their confidential information remains safe.


What Features to Look for in MDM


When shopping for a mobile device management system, there are several key features to remember. In addition to offering robust security capabilities such as encryption and secure data wiping, an effective MDM system should also provide detailed analytics on device and application usage. This can include reports on the frequency of device use and what applications are being accessed.


A quality software solution will also have features like automated over-the-air deployment of software updates, remote configuration of tablets and smartphones, and the ability to set passwords based on specific user groups. By keeping these features in mind, businesses can be sure that they’re getting the most out of their MDM system.


Best Practices for Using MDM in Your Business


Managing your mobile devices and data with an MDM (mobile device management) system is becoming more important as businesses rely on various digital tools. Implementing best practices for using MDM will help you securely manage the physical, operational, and organisational aspects of your users’ devices. One key practice is regularly configuring and updating access policies so that devices can be managed effectively in terms of security, apps, privacy, networking and connectivity.


Additionally, establishing clear protocols for when someone leaves the organisation can help ensure that information doesn’t fall into the wrong hands or remain unsecured. Utilising MDM to leverage analytics features such as metrics monitoring can give you further insights and control into usage across different platforms and services while enhancing end-user experience.


Lastly, continuously monitoring and auditing a user’s activity tracks any unauthorized attempts to access or modify data which is always an added layer of security. Based on these key points, it’s clear that following best practices with MDM can help ensure that companies have secure control over their business’s digital presence.




Mobile Device Management is a must for businesses that want full control and security over the mobile devices being used within their organisation. The benefits of MDM are many, but some of the most important ones include increased security, remote management capabilities, and the ability to enforce compliance with corporate policies.


IT support is essential for setting up MDM within your business – they will be able to help you choose the right system and ensure that it is properly integrated with your existing infrastructure. When selecting an MDM system, look for features like device enrolment, configuration management, application management, and content management.


Following best practices for MDM in your business will help you get the most out of this powerful tool.


At Indigo Tango, we take IT Support advancements within businesses seriously. We work with clients to improve their IT Infrastructure and safety by putting reliable systems in place. Our IT Support team’s knowledge is here to help a wide range of businesses in their digital transformation journey. If you wish to find out more, contact us here.